July 2017
Unblocked the Amazon Pay general availability launch in two days.
Events, most recent first
- 25 July 2017Unblocked the Amazon Pay general availability launch in two daysThe wallet's general availability was blocked because its orders were not recognized as a valid payment instrument; I was called in, found the root cause in two days and agreed a fix at the source with the payments team.Project
- July 2017Reopened 5,293 stalled fraud investigations after the Amazon Pay launchAfter the Amazon Pay launch, 5,927 investigations had missed their SLA with too few investigators to clear them, and those customers could not create wallets; I designed and built a tool that reopened them for investigators in record time.Project
- July 2017Shortlisted for Amazon India Tech Conference 2017 with a poster on evaluating fraud and riskTalk