Scored a perfect 10 on a product quality review
I assessed software and cybersecurity for a product quality review and brought new ideas to it; the stakeholder gave an NPS of 10 and the program leader called it a bull's eye.
- Quality
10
NPS
What would have happened
The product team would get findings without detailed software and cybersecurity comments on each question.
The call
Bring new ideas to the review and answer every question in detail.
What I did
Reviewed all 30 software and cybersecurity questions, answered the team's open questions and asked for their review.
What changed
The stakeholder scored the work an NPS of 10; my manager and the program leader praised it.
Proof
The original documents are held in my private record and can be shared on request.