Led the senior-hiring redesign: candidate NPS up 18%, manager NPS up 15%
Sponsored by the India site leader, I led a cross-functional team that redesigned senior hiring, from program planning and risk management to adoption and growth of the bar-raiser community. Candidate NPS rose 18% and hiring-manager NPS 15%.
- Hiring
- People
+18%
candidate NPS
+15%
hiring-manager NPS
What would have happened
Candidate and hiring-manager experience varied with each panel.
The call
Change the process and the interviewers together, and measure both sides.
What I did
Led program planning, execution and risk management through to adoption and the growth of the bar-raiser community.
What changed
Candidate NPS up 18%, hiring-manager NPS up 15%; my manager praised my interview style and suggested it for company-wide interviewer training.
Proof
What people said
“one thing I really like about your interview style is that you give just the right amount of time & space for your candidate to show what they can do but without over-running and still covering most of what you wanted to know.”
“The way Interviewer drove the whole discussion and made me comfortable to get the best out of me was amazing.”