2019, Philips. Program

Set up measured outreach: 341 connects across 109 business units

In my first half-year in software excellence I designed a connect format and ran 341 connects, sessions and mentoring conversations with 236 people across 109 business units, 52 roles and 25 programming languages. I tracked every one so the results could feed the team's KPIs.

  • People
  • Teaching
  • Quality

341

connects

236

people reached

109

business units

What would have happened

A central excellence team would have waited for teams to come to it.

The call

Go to the teams, and measure reach and feedback like a product.

What I did

Designed the connect format, tracked every interaction and collected presenter and mentor ratings.

What changed

Reach across India, Shanghai, Brazil and the Netherlands; the data fed the team's KPIs.

Proof

The original documents are held in my private record and can be shared on request.

What people said

“Please continue these sessions and I would like to see Design related sessions.”

Session participantPhilips, 2019